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Triangle %u201CGraduates%u201D at Sweet Sixteen
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09/30/2002 - Maplewood Software Expands

Maplewood Software is somewhat typical of small, cautious Terabyte Triangle technology companies. In a rotten economy, Maplewood has grown, developed, and created jobs. Maplewood’s employees are still mostly “heads-down”, hardcore programmers, but the staff has grown to include seven programmers and three sales staff.

Not surprisingly, Maplewood has diversified its base. At its inception in 1996, Maplewood was a primary developer for Microsoft and a wholesale software vendor doing hourly consulting and wholesale Internet services. Some of their work has been to design and develop cutting edge enterprise class data solutions. That means they build the backend -- the infrastructure that you can’t see.

“Our greatest strength is in database and software design,” says John Janzen, Maplewood owner. “The technical landscape is difficult and expensive,” Janzen continued. “At Maplewood, we work closely with our customers so that there are no surprises, and we bring in the custom projects on time and on budget.” Janzen also pointed out that after years of process development, what once took a lot of time to develop, now takes only a few minutes to make huge improvements --- especially in value added work like Maplewood’s work with LaserFiche.

LaserFiche is a document imaging software that changes paper documents into digital documents. When you scan in a paper document, LaserFiche doesn’t just store it to disk, it creates an indexing system for easy retrieval. Although the system can be password protected, documents are readily available, and can be viewed from remote locations via a web-based interface. Maplewood sells it in a box --- or they can customize the software to fit a company’s special needs.

ScheduleMaster© was created at Maplewood to help with the often complex task of scheduling a large number of full and part-time employees. Scheduling is a problem faced by many medium sized and large retail employers of hourly workers, and ScheduleMaster can “accomplish the task quickly, efficiently, and as fair as possible to all employees,” according to Janzen. Creating a scheduler required writing an algorithm and some very deep database work, according to Janzen. ScheduleMaster is a flexible, robust, and secure Web-based application. Although ScheduleMaster can be purchased to run on the server of a large company, it is also “for rent” -- available for use over the Internet and maintained on the Maplewood server. Maplewood will customize ScheduleMaster to fit the needs of the end user.
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According to Janzen, Maplewood plans to develop more proprietary software like ScheduleMaster, but they still do a lot of custom projects for a lot of satisfied customers who come back when they need more help. “We want to be thought of as a ‘trusted ally’ by our customers,” says Janzen. Maplewood’s clients include a diverse group from large international companies like Microsoft and Itronix to small local entities like Eagle Publishing and the Onion Restaurant.

Maplewood Software is in the Holley Mason Building at 157 S Howard, Suite 602. For more information about Maplewood Software, go to: http://www.maplewoodsoftware.com/

Billie Moreland
 
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