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03/01/2010 - Fine Solutions Offers Flexible ERP

In tough economic times, business success is enhanced by astute planning. New businesses need well thought out and researched business plans; ongoing businesses need to be vigilant and watch over that business plan to remain successful. Effective business planning depends on having information 'all the information available. Enterprise Resource Planning (ERP) can put that information at your fingertips.

Enterprise Resource Planning (ERP) is a single system that can control an entire company. The company may be a small one facility unit, or a multi-national, multi-facility entity; ERP will control it all. The system does accounting functions, banking functions, warehouse, manufacturing floor, human resources, and customer service. Fine Solutions 'a Microsoft Integrator and premier partner 'is one source of ERP expertise.

An ERP system presents a single version of "the truth," but you have to ask the right questions. To achieve this, Fine Solutions creates "dashboards" to bring up needed data -- even on cell phones. They ask, "what do you need to know", and then create the dashboard to answer all of the elements of the question 'anywhere, in real time, and at the moment, according to Dan Fine, Fine Solutions Managing Partner. From the obtained data, the business can evaluate their position, estimate cost, implement, and train. Data is always readily available for good business decisions. Fine Solutions suggests Microsoft Dynamics AX as the best solution for midmarket companies, and then they customized this tool to the company's specifications and needs. Fine Solutions recommends the hardware needed to do the job, gives specifications, and then helps the client set it up.

Fine Solutions, co-owned and managed by Dan Fine, is a regional company. Founded in 2007 with headquarters in Lynnwood, WA, Fine Solutions expanded into Spokane in 2008. (See www.terabytetriangle.com/news.php?id=500.) "Being a regional company is important," says Fine. "By being regional, we are big enough to have a knowledgeable person available to take care of any problem or provide information at all hours. However, we are geographically small enough so that our knowledge workers don't have to spend months on end at a remote city setting up a system. One of the challenges of a small, yet mid-sized, company is that you always have to do the job right, because if we fail, it will spread all over the territory very quickly. We must give great customer service, and never fail, because the life of the company depends upon it. A t Fine Solutions, we always strive to be the best."

Locally, Fine Solutions has created systems with AmericanWest Bank, Spokane County Health District, Incyte Pathology, and Sunshine Disposal. They are responsible for the ERP for the Bill and Melinda Gates Foundation. Theo Chocolate Company 'the only organic, fair trade cocoa bean to chocolate maker in the United States and based in Seattle's Fremont District 'uses Fine Solutions for everything even scheduling appointments for factory tours, according to Fine.

"We want the Terabyte Triangle and greater Spokane to know that we are here, available, and ready to help," says Fine. "We won't let our customers fail."

To learn more about Fine Solutions, visit www.fine.com/.

Billie Moreland
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